{"id":2149,"date":"2015-05-15T12:58:23","date_gmt":"2015-05-15T09:58:23","guid":{"rendered":"https:\/\/integramedikal.com\/magaza\/?page_id=1317"},"modified":"2025-11-01T14:51:17","modified_gmt":"2025-11-01T11:51:17","slug":"cayma-hakki-ve-iade-sartlari-2","status":"publish","type":"page","link":"https:\/\/integramedikal.com\/magaza\/cayma-hakki-ve-iade-sartlari-2\/","title":{"rendered":"Cayma Hakk\u0131 ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"

Cayma Hakk\u0131 ve \u0130ade S\u00fcre\u00e7 Bilgileri
\n<\/strong>
\nCayma hakk\u0131 nedir?<\/strong><\/h3>\n

6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanun (\u201cKanun\u201d) gere\u011fince, al\u0131c\u0131lar\u0131n teslimat tarihinden itibaren 14\u00a0g\u00fcn i\u00e7inde cayma haklar\u0131n\u0131 kullanarak sebep g\u00f6stermeden ve “kargo \u00fccreti \u00f6demeden” \u00fcr\u00fcnleri iade etme haklar\u0131 vard\u0131r. Kanunu her kurumun uygulamas\u0131 gerekmektedir.<\/p>\n

Cayma hakk\u0131 Nas\u0131l Kullan\u0131l\u0131r?<\/strong><\/p>\n

Al\u0131c\u0131n\u0131n cayma hakk\u0131n\u0131 kullanabilmesi i\u00e7in teslimat tarihinden itibaren 14\u00a0g\u00fcn i\u00e7inde \u00fcr\u00fcn\u00fc iade etmek istedi\u011fini sat\u0131c\u0131ya bildirmesi gerekmektedir. Sat\u0131c\u0131, al\u0131c\u0131n\u0131n talebini ald\u0131ktan sonra en ge\u00e7 10 (on) g\u00fcn i\u00e7erisinde, \u00fcr\u00fcn\u00fc iade al\u0131p \u00fcr\u00fcn bedeli ve iade kargo \u00fccretini al\u0131c\u0131ya hi\u00e7bir masraf y\u00fckletmeksizin \u00f6demekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n

integramedikal.com<\/strong>\u00a0\u00d6deme Koruma Sistemine g\u00f6re \u00fcr\u00fcn bedeli sat\u0131c\u0131ya aktar\u0131lm\u0131\u015f olsa bile cayma hakk\u0131 gere\u011fince al\u0131c\u0131 \u00fcr\u00fcn\u00fc iade edip paras\u0131n\u0131 geri alma hakk\u0131na sahiptir.<\/p>\n

\u00dcr\u00fcn, Sat\u0131c\u0131\u2019ya iade edilirken teslimat\u0131 s\u0131ras\u0131nda Al\u0131c\u0131\u2019ya ibraz edilmi\u015f olan orijinal faturan\u0131n da iade edilmesi gerekmektedir. Faturan\u0131n iade a\u00e7\u0131klama b\u00f6l\u00fcm\u00fc varsa e\u011fer bu b\u00f6l\u00fcm doldurulmal\u0131 ve fatura, Al\u0131c\u0131 taraf\u0131ndan imzalanarak \u00fcr\u00fcnle birlikte teslim edilmelidir.<\/p>\n

6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanun ne zaman y\u00fcr\u00fcrl\u00fc\u011fe girdi?<\/strong><\/p>\n

6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanun 28.05.2014 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015ftir.<\/p>\n

28.05.2014 tarihinden \u00f6nce sat\u0131n al\u0131nan \u00fcr\u00fcnlerde cayma hakk\u0131 nas\u0131l kullan\u0131l\u0131r?<\/strong><\/p>\n

28.05.2014 tarihinden \u00f6nce sat\u0131n al\u0131nan \u00fcr\u00fcnler i\u00e7in 4077 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 hakk\u0131ndaki Kanun ge\u00e7erlidir. Bu kanuna g\u00f6re, al\u0131c\u0131lar\u0131n teslimat tarihinde itibaren 14 g\u00fcn i\u00e7inde cayma haklar\u0131n\u0131 kullanarak sebep g\u00f6stermeden ve “kargo \u00fccreti \u00f6demeden” \u00fcr\u00fcnleri iade etme haklar\u0131 vard\u0131r. Cayma hakk\u0131 s\u00fcresi d\u0131\u015f\u0131nda kalan iade talepleri i\u00e7in ge\u00e7erli s\u00fcre ise 30 g\u00fcnd\u00fcr.<\/p>\n

Cayma hakk\u0131 s\u00fcrecinde iade kargo \u00fccreti kime aittir?<\/strong><\/p>\n

Cayma hakk\u0131 kapsam\u0131nda \u00fcr\u00fcn iadelerinde iade kargo \u00fccreti sat\u0131c\u0131lara aittir. Ancak kullan\u0131c\u0131 kaynakl\u0131 olan iadelerde al\u0131c\u0131 iade s\u00fcrecindeki kargo masraflar\u0131n\u0131 kar\u015f\u0131lamak zorundad\u0131r.<\/p>\n

Al\u0131c\u0131, \u00fcr\u00fcn\u00fc kullansa bile iade edebilir mi?<\/strong><\/p>\n

\u00dcr\u00fcn\u00fcn ambalaj\u0131n\u0131n a\u00e7\u0131lmas\u0131, \u00fcr\u00fcn\u00fcn denenmesi, \u00fcr\u00fcn\u00fcn mutat kullan\u0131m\u0131, yani \u00fcr\u00fcn\u00fcn al\u0131\u015f\u0131lageldi\u011fi gibi kullan\u0131lmas\u0131 cayma hakk\u0131n\u0131 ortadan kald\u0131r\u0131r. Sat\u0131c\u0131, cayma s\u00fcresi i\u00e7inde \u00fcr\u00fcn\u00fc al\u0131c\u0131ya teslim etmi\u015fse al\u0131c\u0131, \u00fcr\u00fcn\u00fc ancak ola\u011fan bir g\u00f6zden ge\u00e7irmenin gerektirdi\u011fi \u00f6l\u00e7\u00fcde kullanabilir. Aksi takdirde al\u0131c\u0131 cayma hakk\u0131n\u0131 kullanamaz.<\/p>\n

\u00dcr\u00fcne zarar verilmesi durumunda al\u0131c\u0131 cayma hakk\u0131n\u0131 kullan\u0131p \u00fcr\u00fcn\u00fc iade edebilir mi?<\/strong><\/p>\n

Mevzuat gere\u011fi, \u00fcr\u00fcn\u00fcn de\u011ferinin azalmas\u0131 veya iadeyi imk\u00e2ns\u0131z k\u0131lan bir nedenin varl\u0131\u011f\u0131, cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131n\u0131 ortadan kald\u0131r\u0131r. \u00dcr\u00fcn\u00fcn de\u011ferinin azalmas\u0131 veya iadeyi imk\u00e2ns\u0131zla\u015fmas\u0131 al\u0131c\u0131n\u0131n kusurundan kaynaklan\u0131yorsa, al\u0131c\u0131n\u0131n, \u00fcr\u00fcn\u00fcn de\u011ferini veya de\u011ferindeki azalmay\u0131 sat\u0131c\u0131ya tazmin etmesi gerekir. Bu durumda, sat\u0131c\u0131 zarar\u0131n\u0131z\u0131 tazmin edebilmek i\u00e7in, \u00fcr\u00fcn de\u011ferinin azalmas\u0131na ili\u015fkin al\u0131c\u0131 hakk\u0131nda yasal yollara ba\u015fvurabilir.
\nDaha detayl\u0131 bilgi i\u00e7in ;<\/p>\n

bkz.\u00a0<\/strong>Mesafeli Sat\u0131\u015flar Y\u00f6netmeli\u011fi<\/strong><\/a><\/p>\n

Al\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc iade etmesi i\u00e7in ne kadar s\u00fcresi bulunmaktad\u0131r?<\/strong><\/p>\n

Al\u0131c\u0131, iade talebini ilettikten sonra 3 takvim g\u00fcn\u00fc i\u00e7erisinde iade kargo bilgilerini Hesab\u0131m sayfas\u0131ndan giri\u015f yapmal\u0131d\u0131r. Bu i\u00e7erisinde iade kargo bilgilerinin girilmemesi durumunda 2. Takvim g\u00fcn\u00fcnde integramedikal.com taraf\u0131ndan al\u0131c\u0131ya \u00fcr\u00fcn\u00fc iade etmesi gerekti\u011fine dair bir hat\u0131rlatma maili g\u00f6nderilir. Mail g\u00f6nderimi ard\u0131ndan 24 saat i\u00e7eresinde al\u0131c\u0131 \u00fcr\u00fcn\u00fc iade etmezse \u00fcr\u00fcn integramedikal.com taraf\u0131ndan sistemden iletti\u011fi talep otomatik olarak iptal olur.<\/p>\n

\u00dcr\u00fcn\u00fc teslim al\u0131rken nelere dikkat edilmesi gerekir?<\/strong><\/p>\n

\u0130ade edilen \u00fcr\u00fcn size ula\u015ft\u0131\u011f\u0131 zaman mutlaka kargo paketini kontrol edin. Kargoda bir hasar tespit etmeniz durumunda kargo g\u00f6revlisine zab\u0131t tutturun. Hasarl\u0131 kargolar i\u00e7in Kargo g\u00f6revlileri zab\u0131t tutmakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2149","page","type-page","status-publish","hentry"],"yoast_head":"\nCayma Hakk\u0131 ve \u0130ade \u015eartlar\u0131 - \u0130ntegra Medikal | | Ma\u011faza<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/integramedikal.com\/magaza\/cayma-hakki-ve-iade-sartlari-2\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cayma Hakk\u0131 ve \u0130ade \u015eartlar\u0131 - \u0130ntegra Medikal | | Ma\u011faza\" \/>\n<meta property=\"og:url\" content=\"https:\/\/integramedikal.com\/magaza\/cayma-hakki-ve-iade-sartlari-2\/\" \/>\n<meta property=\"og:site_name\" content=\"\u0130ntegra Medikal | | Ma\u011faza\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/integramedikal1\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-01T11:51:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@integramedikal\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/cayma-hakki-ve-iade-sartlari-2\\\/\",\"url\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/cayma-hakki-ve-iade-sartlari-2\\\/\",\"name\":\"Cayma Hakk\u0131 ve \u0130ade \u015eartlar\u0131 - \u0130ntegra Medikal | | Ma\u011faza\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/#website\"},\"datePublished\":\"2015-05-15T09:58:23+00:00\",\"dateModified\":\"2025-11-01T11:51:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/cayma-hakki-ve-iade-sartlari-2\\\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/cayma-hakki-ve-iade-sartlari-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/cayma-hakki-ve-iade-sartlari-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/anasayfa\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cayma Hakk\u0131 ve \u0130ade \u015eartlar\u0131\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/#website\",\"url\":\"https:\\\/\\\/integramedikal.com\\\/magaza\\\/\",\"name\":\"\u0130ntegra Medikal < | | >Ma\u011faza\",\"description\":\"Sa\u011fl\u0131kta Kalite | Sekt\u00f6rde 25. 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